This is an opportunity to help visitors enjoy Old Fort, Curtis Creek, Kitsuma, and the rest that the Pisgah National Forest has to offer.
Your primary responsibility is to welcome riders, hikers, and outdoor enthusiasts of all kinds to our new Old Fort Ride House. Our objective is to ensure that they have all the information they need to have a fabulous time.
If they want to try on some of our amazing apparel, that would be great too. You'll help them find which of our products works best for them, and tell them a little about how (and why) we make clothes. And help them place an order at the order kiosk.
What do you bring? We love customer service experience in our sales people, but our biggest requirement is a knowledge of cycling and the local area, and appreciation for high-quality gear. We can teach you about apparel, so you should bring an inherent desire to learn and grow. You should definitely have plenty of time in the saddle, and an appreciation for the beauty of the outdoors.
Kitsbow is one of the few apparel manufacturers in the U.S. utilizing lean manufacturing (aka Toyota Way methodology) where we can and should make adjustments and improvements to the gear we make. And we make it here in Old Fort, NC. We need awesome customer service talent that will help us make those improvements and inspire new products so that we continue to make gear that is both beautiful and incredibly functional, just-in-time.
Because we’re changing the world, we’re developing our methodologies and software to support our methods… as we do our work. Developing best practices while using those same practices can be challenging. This is not for the faint of heart.
Location: We’re located in Old Fort, NC -- and we ride gravel and single track from the office. We practice “Wear Test Wednesdays” when we ride our bikes and test the products that we make… regardless of your skill level, everyone is welcome.